Shipping and Delivery Policy
Last updated: September 7, 2026
Thank you for shopping with La Passion du Parfum. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
1. ORDER PROCESSING
Orders are processed after payment has been successfully authorized.
Please allow approximately 1–3 business days for order processing before shipment. Weekends and holidays are not considered business days.
Processing times may be longer during holidays, promotions, periods of high order volume, or circumstances outside our reasonable control.
2. SHIPPING RATES
Available shipping methods and current shipping charges will be displayed at checkout before you complete your purchase.
Free-shipping promotions or minimum-purchase offers, when available, will be displayed on our website or at checkout.
3. DELIVERY ESTIMATES
Estimated delivery times may be provided at checkout or by the shipping carrier.
Delivery dates are estimates and are not guaranteed unless expressly stated. Carrier delays, weather, holidays, transportation disruptions, and other circumstances outside our reasonable control may affect delivery.
4. ORDER TRACKING
When tracking information is available, customers will receive shipping or tracking information using the contact information provided with the order.
Please allow time for the carrier's tracking system to update after a shipping label is created.
5. SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error after placing an order, contact us as soon as possible at:
lapassionduparfumllc@gmail.com
We will try to assist before shipment, but we cannot guarantee that an address can be changed once an order has entered processing or has shipped.
6. RETURNED OR UNDELIVERABLE PACKAGES
If a package is returned because of an incorrect or incomplete address, refusal of delivery, or another delivery issue attributable to the recipient, additional shipping charges may apply before the order can be reshipped, where permitted by law.
7. SHIPPING CARRIER RESPONSIBILITY
Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside the reasonable control of La Passion du Parfum, including carrier delays, misrouting, loss, theft after confirmed delivery, or damage occurring during transportation.
La Passion du Parfum is not responsible for delays or other delivery issues caused solely by the shipping carrier or circumstances outside our reasonable control, except where responsibility is required by applicable law.
If an order is lost or damaged while in transit, please contact us as soon as possible. We will review the circumstances and, when appropriate, assist with contacting the carrier or filing a carrier claim.
If tracking shows a package as delivered but you cannot locate it, please check the delivery location, household members, neighbors, or building management and contact the carrier. You may also contact us for assistance.
Nothing in this policy limits any rights or remedies available to customers under applicable law.
8. DAMAGED PACKAGES
If your order arrives damaged or leaking, please contact us as soon as reasonably possible.
Please include your order number and clear photos of the product, shipping box, packaging materials, and visible damage when possible. Keep the original packaging while the issue is reviewed.
9. FRAGRANCE SHIPPING RESTRICTIONS
Many fragrances contain alcohol and may be subject to transportation restrictions.
Because of carrier and transportation regulations, certain fragrances may be restricted from air transportation, expedited shipping, international destinations, or certain locations.
Available shipping methods may therefore vary depending on the product and destination.
10. INTERNATIONAL SHIPPING
Unless an international shipping option is specifically offered at checkout, orders are shipped only to destinations supported by La Passion du Parfum's current shipping settings.
When international shipping is available, customers may be responsible for applicable duties, taxes, customs charges, or import requirements unless otherwise stated at checkout.
11. CONTACT US
For questions regarding shipping or delivery, contact:
La Passion du Parfum
Email: lapassionduparfumllc@gmail.com
Website: lapassionduparfum.com
New Jersey, United States
this policy limits any rights or remedies available to customers under applicable law.